Ordering flowers and gifts is simple. For a little extra guidance here is some helpful information on how to place an order, our products and delivery services
FAQs
If you have a question, we can give you a quick and concise answer.Your first port of call should be our Frequently Asked Questions (FAQ) page »
About us
We've been selling flowers and gifts online since 2003 and are one of the UK's leading online florists. There are lots of reasons for choosing Serenata
Contact us
We're here to help. All you have to do is contact us and we'll do our best to help as quickly as we can. Find details of how to contact us online, by phone or email.
Care
instructions
For the recipient of flowers please take care of the flowers sent to you and follow these guidelines to flower care
My Account
Whether you want to manage your address book, view your existing orders or amend an order, we've made it easy to manage your orders in My Account. Simply login
Press
Office
If you are a journalist and have any media enquiries, please contact our press office
Testimonials
Blog
Affiliate
Program
You can earn money by promoting Serenata Flowers on your website. For more details please see full program details at Affiliate Window
100% Satisfaction
Guarantee
If you are not 100% happy with your Serenata experience, we will offer you a full refund or replacement.... read more »
Terms and
Conditions
When placing an order with Serenata, you are agreeing to our terms and conditions. Check them out on our Terms and Conditions page.
Delivery
When ordering gifts, the timely delivery of the gift is often as important as the gift itself. Find out about our delivery options and how to ensure delivery success
Security and
Privacy
All personal information that you submit is encrypted and secure. This site is tested and certified daily to pass the FBI/SANS Internet Security Test. ... read more »
Shopping with
Serenata
Ordering flowers and gifts is simple. For a little extra guidance here is some helpful information on how to place an order, our products and delivery services.
Hamper Categories
Seasonal gifts
Please visit our sister websites:
I ordered some flowers yesterday for NAME REMOVED working in Fulham. She got them 3pm today and is absolutely chuffed to bits. She cried and said they are beautiful. Well done for a great service, I liked the friendly touch! Many thanks. Dave, UK